iberry Technical

iBerry BroadBand Technical

1. Is iBerry Secured Wireless BroadBand service secure?

iBerry Secured Wireless BroadBand is far more secured than other self installed Wi-Fi services because of the following

  • iBerry Secured Wireless BroadBand uses state-of-the-art WPA2 encryption standard (128 bit key versus 40 bit key used in earlier standards) for data transmission and 802.1x authentication for clients.
  • Password is set by the end user/subscriber directly through a Self Care Portal.
  • Access is permitted only from devices whose MAC IDs are allowed by the end user/subscriber.
  • Compulsorily requires modem/dialer for accessing iBerry Secured Wireless Broadband service.

2. What best practices need to be adopted by a user while accessing iBerry Secured Wireless Broadband service?

  • Keep the Modem at optimum signal strength.
  • Ensure that the modem is never displaced from the location where it was installed to receive the optimal signal strength.
  • Ensure that the modem is powered ON and the rightmost LED is steady green before usage.
  • Please ensure that your laptop wireless button is switched ON, incase connecting through ALL Home service
  • Remove Proxy settings
  • Change your password regularly.
  • Never share your password with anyone including any iBerry representative
  • Logout when you are not expecting to use the service for an extended duration.
  • Inform iBerry Care of abnormal behavior or usage against your username.